INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How can I contact SkyApp for support or inquiries?

You can reach our friendly support team anytime via email at info@skyapp.cfd or by phone at +1 (909) 733-3734.
We typically respond within 24–48 business hours to all inquiries.

What should I do if I receive a defective or incorrect product?

If your order arrives damaged or incorrect, please contact us within 7 days of delivery at info@skyapp.cfd.
Include your order number and photos or videos of the issue so we can arrange a quick replacement or refund.

How long does shipping take?

We process orders within 1–3 business days. Delivery usually takes 5–10 business days, depending on your location and chosen shipping method.
Once your order ships, we’ll send you a tracking number so you can monitor the delivery status.

Can I cancel or modify my order after placing it?

If you need to change or cancel your order, please email info@skyapp.cfd immediately.
If your order hasn’t yet shipped, we’ll do our best to accommodate your request. Orders that have already been processed or shipped cannot be changed.

Where is SkyApp located?

Our head office and distribution center are located at:
📍 1525 E Lynwood Dr, San Bernardino, CA 92404, USA
We proudly ship smart home and tech gadgets to customers across the United States.

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